The following Terms and Conditions regulate the usage and operation of this, online sports betting and online casino Website, and all other such websites, that are owned and operated by YOUGMEDIA B.V., limited liability company duly registered under the Laws of Curaçao, bearing company number 153269 with registered address at Dr. H. Fergusonweg 1, Curaçao (hereinafter referred to as Company). Terms and Conditions define both the Rules and Procedures for opening and maintaining player accounts, depositing funds, placing bets, paying out winnings and resolving disputes, as well as the specific features of bets on sports. Any person who visits Company website and wishes to register a Client account and use Company’s betting services has to expressly consent to these Terms and Conditions, along with KYC Policy, Procedure for storing personal data of Players.
Please read these terms before accepting them.
These Terms and Conditions constitute an agreement between the Company and the Client. In the event you disagree with these Terms and Conditions, do not use this Website, do not create an account and/or discontinue using this Website, since the use of the Website services implies your acceptance of the Terms.
MAIN DEFINITIONS:
| Bet | - | is a risk-driven agreement for potential winnings entered into between the Client and the Company according to the established Rules and Procedures. Accomplishment of such agreement is conditioned by an event, outcome of which is yet to be determined. Bets are accepted pursuant to these Terms & Conditions and Betting Rules offered by Company and agreed to by Client. |
| Client | - | is an individual placing a bet with the Company based on their anticipation of an event outcome. |
| Outcome | - | is the result of the event (events) on which the bet was placed. |
| Odds | - | the quotation by the Company of probability of certain outcome of event, defining respective payout to Client in case of winning bet |
| Line | - | list of events with odds the Company offers for betting |
| Stake | - | Amount the Client choses to wager |
2.1. The Company. is governed by the Laws of Curacao.
2.2. The Company is regulated by Curaçao Gaming Control Board, licensed for accepting bets and offering games of chance pursuant to license number OGL/2024/107/0914.
2.3. The Company accepts bets on sports and other events occurring worldwide.
2.4. Accounts may be opened and bets be placed strictly by and for legally capable persons over 18 years of age.
2.5. Persons filling the Registration Form must also read, understand and consent with these Terms and Conditions along with Privacy Policy, Cookies Policy and Betting Rules. All Clients who consented to these documents are deemed to have thoroughly read, understood and agreed to abide by all the provisions in these Terms and Conditions, Betting Rules & Procedures and Policies.
2.6. In an effort to be compliant with applicable rules, regulations and international standards, the Company has procedures in place to which it attains itself to when providing services to account holders, including: Know Your Client Policy, Privacy Policy, Responsible Gaming, Procedure for Storage of Personal Data of Clients, and Anti-Money Laundering and Counter Terrorism Financing Policy. These policies are uploaded on the Website and you advised to read these carefully.
2.7. Online betting is prohibited in some countries, and consequently gambling-related payments and money transfers may also be forbidden. The Company will undertake utmost effort to establish list of jurisdictions where offering betting services is prohibited or prescribed to be offered strictly under local licensing regulations. Currently, the Company disallows opening accounts to the persons resident in:
Curaçao, Belarus, Belgium, Cuba, Cyprus, Estonia, France, Iran, Israel, Latvia, Lithuania, Malta, North Korea, Russia, Sudan, Syria, Ukraine, United Arab Emirates, United Kingdom, USA and any other country where gaming services are illegal.
Notwithstanding the foregoing, it is the Client’s ultimate responsibility to establish that opening account and using Company’s betting services is legal in the jurisdiction of their residence. Before using the website, the Client must make sure that they do not breach laws and regulations related to the online betting industry in their territory of residence.
2.8. The following individuals are not allowed to place bets with the Company:
2.9. Whilst the Company shall strive to detect and block minors, persons resident in restricted jurisdictions and affiliated persons from trying to register and use online gaming and betting services, it is the Client who shall be liable for actions taken to bypass restrictions in paragraphs 2.4, 2.6 and 2.7 hereof. Should these Rules be violated, the Company reserves the right to refuse payment of any winnings, refund stakes at 1x1, as well as to cancel any pending bets. The Company shall not be held liable in relation to the actions taken by the abovementioned persons to conceal their age, jurisdiction of residence or affiliation prior to becoming aware that the Client falls within any of the abovementioned categories. The Company shall be entitled to take the above measures at any time after becoming aware that the Client belongs to these restricted categories.
2.10. By accepting these Terms and Conditions, Client agrees, confirms and guarantees that the use of the Website services does not violate any of the applicable laws, statues and regulations of their jurisdiction. It is not the intention of the Company to provide services which violate in any manner the applicable laws of Client’s jurisdiction. Client therefore uses the Website at their own initiative, assuming liability risks and knowingly decide whether the use of the Website services is lawful in accordance with the legislation current in their country.
2.11. The Company also reserves the right to decline a bet of any type from any Client should they violate minimally acceptable standards of social conduct.
2.12. These Terms and Conditions shall be posted on website.
2.13. Due to changes in legislative and regulatory frameworks and as dictated by operating conditions, the Company may from time to time be required to amend its Terms and Conditions. The Clients will be informed of any such update via e-mail and/or notification in player cabinet upon the first Log In after change is effected. Clients will have to reaffirm consent to amended Terms and Conditions and Policies prior to being granted access to betting services.
3.1. The Client has to register on the Company website by filling all mandatory details via the registration form, pass identification process and provide valid e-mail address for verification purposes;
3.2. The identification process of the customer includes:
3.3. Once registration forms are completed and identification is passed, Software system sends a letter with a verification link to the Client’s e-mail. Once Client has confirmed the registration by clicking the verification link, the account is activated;
3.4. The Company identifies the client based on the following documents:
3.5. The Company entrusts the Client to provide complete and accurate information about themselves while filling out the registration form. The Company accepts no responsibility for cases when individuals provide false or incomplete information. In cases of provable intentional provision of false information by Client upon registration, Company is obliged to close such accounts without prior notice since the Company is prohibited by law from keeping anonymous accounts or accounts in obviously fictitious names.
3.6. As per legal and regulatory requirements, Company is obliged to perform verification of personal information provided during registration and/or upon first withdrawal and/or when a Client engages in financial transactions (one-off or a series thereof) equal or above the monetary equivalent of Naf. 4,000 or prior thereto and/or as otherwise may be required by applicable laws and regulations. As part of this verification, Company is entitled to check personal details against proprietary and open risk intelligence data sources.
3.7. Each registered Client may have only one account. With regards to registration on the Company website, Client profile is assumed to be: one person residing at their registered address, receiving electronic communication on their email address. One account is allowed per one player, household, email or IP address of a computer or another device. All other accounts opened by a Client will be treated as duplicate accounts. The Company reserves the right to immediately close such accounts and
3.7.1. all transactions made from a duplicate account will be considered null and void;
3.7.2. all bets or deposits made from a duplicate account can returned to Client at Company’s discretion;
3.7.3. all refunds, winnings or bonuses that Client has received or collected using a duplicate account will be lost and may be reclaimed by the Company. In this case, the Client will be required to return the funds withdrawn from a duplicate account to the Company.
3.8. Under no circumstances should Client attempt to re-register for the new account (i.e. under new name even in case of name/surname change, with a new e-mail address, etc.). Should re-registration (inter alia under new name or contact details), provision of another person’s documents, or use of invalid or false documents (including documents altered by means of image processing software) be detected, Company reserves the right to void any bets placed from such Client accounts. If the Client refuses to undergo verification, besides voiding the bets, Company reserves the right to suspend such suspicious accounts for the period of investigation.
3.9. In certain cases where information available to the Company raises doubts as to authenticity of provided data, Company reserves right to request additional visual proof of provided documents and payment methods ownership by Client.
3.10. Client shall be responsible for keeping their password and account number received at registration confidential. Company regards any and all actions performed in logged in Client account panel as performed by Client.
3.11. By opening an account on the Website, Client agrees not to disclose and/or communicate their username and password to third parties. In the event the Client forgets account credentials, these can be restored by clicking the ‘I forgot my password’ link on the Website. Should the Client’s login details come into the possession of a third party, the Client should change their account password and e-mail password to stronger ones and inform the Company if no longer possible to do so by immediately contacting Support at: [email protected]. The Company shall not be held liable for the losses which a Client may incur as a result of the misuse of account credentials by third parties.
3.12. The Company takes all possible measures to protect its Clients against the unauthorized use of their personal information. Clients’ personal information is only available to the parties involved in the provision of services via the Website. However, the Company shall not be held responsible for further use of this information by third parties such as software vendors or affiliates.
3.13. Clients shall not allow minors to use the Website.
3.14. The Website is intended for personal use only and can in no way be used to make commercial profit.
4.1. There are various ways of depositing and withdrawing funds from the Client's account. All deposit and withdrawal methods can be found in the “Payments” section of Client cabinet.
4.2. All deposit and withdrawal requests are processed 24/7.
4.3. Clients must only use payment sources belonging to Client account owner. In occasions where deposit originated from payment method not belonging to account owner, Company reserves right to refund deposit to deposit source without prior notice.
4.4. The Company Risk/Fraud Prevention department are obliged to:
a. not approve any deposit and withdrawal transaction before the identity of account owner has been verified.
b. investigate any withdrawal that was requested after deposit without making any bets;
c. investigate with potential for partial decline any withdrawal should the deposit or withdrawal amounts be grossly inconsistent with amounts of bets placed (the Client must place bets with stakes that are not miniscule compared to amounts of deposits and the bets must have odds of at least x1.1). Permitted withdrawal amounts shall be calculated based on the ratio of the sum of bets placed from any given deposit against sum of the deposit.
d. Not release any withdrawal pending results of investigation if the Client account is under reasonable suspicion of illicit use, such as controlled by minors or affiliated persons, false identity or residency, or any other patterns indicating fraudulent activities;
e. Investigate and/or conduct ongoing monitoring and/or report any unusual activity of a Client or unusual transactions in accordance with the Company’s AML Policy;
f. Any suspicious activity or transactions or circumstances for which Company Risk/ Fraud Prevention department have not received sufficient explanation may give rise to a report to the appropriate authority of Curacao.
4.5. Should the Company Risk/Fraud Prevention department have any concerns about the Client’s identity or their address or payment method details (age, address, credit or debit card, other data), additionally to the provided documents during identification process they are entitled to request supporting documents from the client substantiating their identity, source of funds or other submitted data. Company is entitled to suspend any withdrawals until all such details are fully verified. Company shall strive to complete verification in longer than 72 (seventy-two) hours from receipt of last requested document. If it is proven that any of the submitted data is incongruous or false, Company is entitled to void all bets and suspend all transactions until owner of the account in question furnishes sufficient clarification of discrepancies. In cases of reasonable suspicion of fraudulent activities, Company is entitled to request for originals or certified as true copies of the documents to be sent by registered post or any other document in the appropriate form in accordance with applicable laws and regulations as may be required depending on the case.
4.6. The deposit can be transferred to the client's account for the making of bets only using the payment instrument belongs to the same person as an account opened in the company's system.
4.7. Only the same payment method can be used for withdrawal as the method used for deposit. In case Client uses various methods for making deposits, withdrawals should be made to last deposit source and also proportionate to ratio of amounts deposited from different methods.
4.8. If the Client, upon presenting justifiable reason, requests a withdrawal to a different account to that used when depositing, all KYC documents and respective account documents are re-checked for confirmation. In case a specific payment method does not have withdrawal option, another payment method should be suggested.
4.9. In certain circumstances and in respect to certain categories of Clients, Company reserves right not to reimburse service charges imposed by payment systems on deposits or withdrawals. Under the normal circumstances and with regards to Players in good standing, Company reimburses payment systems charges connected to funds transfer.
4.10. Company reserves the right to suspend withdrawal until further investigation if Client is found to be in serious breach of any other provisions ot these Terms and Conditions.
5.1. As betting is regarded as risk driven activity, the Company shall not under any circumstances be held liable to the Client for any direct, indirect, collateral, or incidental losses or damages (including loss of profit), caused by use of Company website and any of its contents.
5.2. Company shall not be liable for Internet connection and/or failure while placing or receiving confirmation of a bet. Such occurence shall entail that bet was not placed.
5.3. Since prior to registration, the Client declared to have read, acknowledged and agreed with these Terms and Conditions; while placing a bet the Client is assumed to be fully knowledgeable of provisions of these Terms and Conditions.
5.4. In light of the above, all bets registered on the website shall be deemed valid. Bet cancellation shall only be performed pursuant to respective provisions of these Terms and Conditions.
5.5. The maximum stake is determined by the Company for each selection separately. Maximum stake limits vary by sport and event. Whenever an accumulator (system) bet comprises several legs with different stake limits, the lowest maximum stake limit shall apply.
5.6. The Company reserves the right to limit the maximum stake or odds on certain selections as well as to limit or raise the maximum stake or odds for certain categories of Clients without any notification or giving reasons.
5.7. Placing a bet more than once on the same outcome or combination of outcomes by the same bettor can be restricted at the discretion of the Company.
5.8. A bet is considered to be accepted after its registration on the server and its online confirmation on the website. Registered bets may not be altered or revoked unless as prescribed by these T&C.
5.9. Bets are only accepted in amounts not exceeding the current balance on the Client’s account. Once a bet has been registered, the stake is debited from the account. After bets have been settled, the winning bets are credited to the Client’s account.
5.10. Bets are accepted before the start of the event; the relevant date, starting time, and commentary shown in the Sports section are indicative. Any bet placed after the event has started for any reason will be deemed void, except for in-play (live) bets, which are bets made while an event is taking place. Such bets shall be deemed valid until the match ends.
5.11. SPORTS and LIVE bets may not be changed or deleted except for the certain cases described in relevant paragraphs of Betting Rules and Procedures.
5.12. If bets are settled incorrectly (e.g. the results were entered by mistake), such bets shall be recalculated. However, bets placed in the period between the erroneous settlement and recalculation shall be deemed valid. In the event the bettor’s account proves to be negative after such recalculation, no bets may be placed until the bettor has made a sufficient deposit.
5.13. No sports event shall be deemed rescheduled or cancelled unless the same is announced in official documents issued by the event organizer, on official websites of sports federations, on websites of sports clubs, or by other sources of sports information. Events indicated in the Sports section shall be adjusted accordingly.
5.14. A bet shall be cancelled should the Client deliberately mislead the staff (Company employees) by submitting false data and requests pertaining to betting, payouts, results of the event, or any other details or requests of such nature. This rule shall also apply to minors (individuals under 18 years of age) and their parents.
5.15. A bet shall be cancelled if it has been placed on a known outcome (an event has finished, but the results have not been updated).
5.16. Bets shall be settled and winnings shall be determined based only on the results declared by the Company. Any complaints about the results, date and actual starting time of the event shall only be considered along with official proof of any such discrepancies from the relevant sports organizations and federations.
5.17. All name and titles are provided as per best of information available from Company’s information sources. Erroneous placement of bets due to misspelling or incorrect transliteration (or translation) of a team name, player’s surname, or sports venue shall not be considered by the Company as legitimate grounds for cancellation and/or refund of bets.
5.18. The Company reserves the right to suspend or close a Client account immediately and void any bets placed thereon should the Company establish that:
a. when the bettor placed the bet, they had information on the result of the corresponding event;
b. the bettor was able to influence the outcome due to their participation in the match (sportspeople, coaches, referees, etc.) or because they acted on behalf of such parties;
c. bets were placed by a group of bettors acting in concert (as a syndicate) in order to exceed the limits set by the Company;
d. one bettor has several betting accounts (multiple registration);
e. Client is suspected of using special software or hardware facilitating automated betting;
f. illicit methods were used to obtain information or circumvent provisions of Company’s Terms and Conditions, Rules and Policies. In such circumstances, balances on Clients’ accounts shall be reverted to initial amount after an investigation has been concluded. The balance shall be calculated to exclude any profits generated by unfair betting techniques. The Company reserves the right not to reimburse clients for any service charges imposed by payment systems while depositing and/or withdrawing monies from the Company account.
6.1. Company is entitled to close Client’s account in case investigation into account activity or ownership proves beyond reasonable doubt to be in gross breach of Laws, Regulations, there Terms and Conditions, Policies and Rules such as:
a) account under control of a person under 18 years old;
b) account belonging to person resident in restricted jurisdiction;
c) account belonging to affiliated persons such as coaches, sports team owners, staff of other bookmaking companies or persona acting on their behalf;
d) account has been used by an employee of the Company who is directly involved in functions related to the conduct of the game;
e) accounts that were used for attempts of Money Laundering/Terrorist Financing, fraudulent and other illegal activities;
f) accounts used for multi-accounting, automated, syndicated and other types of betting designed to offer unfair advantage to player.
Any prize won by a person whose account has been involved in the abovementioned scenarios is forefeited to Curacao Gaming Regulator.
6.2. Client may close their account at any time by writing to Support: [email protected].
6.3. If no deposit, bet or withdrawal has been performed on Client’s account for 12 (twelve) months, such account shall be regarded as “idle”.
6.4. After period of 12 (twelve) from last recorded activity Company shall try to establish contact with Client and request the updated KYC with goal to return balance in that account.
6.5. If after month 24 (twenty-four) the Client does not return contact, Company shall treat such accounts as “dormant”.
The Company has the following procedure for addressing complaints:
7.1. The client should address a complaint to the e-mail: [email protected]. The mandatory requirements are clear indications of User ID and description of the problem. Alternatively, it is possible to communicate directly with the support team via chat or use the contact form from the website.
7.2. When the support team receives the complaint, wherever possible we will try to respond and resolve the situation at an informal level. The matter will go no further unless the customer is still dissatisfied, at which point the formal process will then begin. In this case the complaint is registered and forwarded to the senior level employees in department responsible for the specific type of complaint.
7.3. The employee of the respective department receives the complaint, checks the initial data with the employee who initially dealt with the situation, reviews the complaint in order to consider whether further investigations need to be carried out and determines who is appropriate to lead on the complaint. When investigating the complaint, the responsible employee will ensure that the complaint is fully understood, this may require interviewing the staff, reviewing any written information or requesting additional documents from the client. Upon review of all the information the responsible employee proceeds with a decision regarding this complaint.
7.4. Once the complaint is reviewed and the decision has been taken, the client receives the notification via e-mail. In most cases the Company will aim at providing a full response within a reasonable time. However, if this is not possible because, for example, a detailed investigation is required, the Company will provide an interim reply explaining what is being done to deal with the complaint and providing a revised timetable. The reply will be always provided in a written form so that both parties have a written record of the outcome.
7.5. The following appeals procedure will apply in cases where the complainant is not satisfied with the initial response. In case the complainant is dissatisfied with the response they have received they are entitled to appeal the decision to Curacao Gaming Regulator. Rulings by the Gaming Regulator will be accepted by Company as final and binding for the Company. In all incidences complaints will be recorded in the Company’s internal complaints register and reviewed on a regular basis to suggest improvements in the customer service.
8.1. It is strictly forbidden to communicate with other players/ Clients in an offensive and/or aggressive manner (and use corresponding images), or to use profanities, to threat, humiliate or behave violently towards Website players and staff.
8.2. Mass mailing of information or “spamming” is strictly prohibited. Clients have no right to distort, delete, or in any other way alter the information contained on the Website. It is also forbidden to upload information onto the Website to the extent that it may cause interruptions in the Website operation. Clients are not allowed to perform actions that may adversely affect the Website operation, e.g. use and/or spread viruses or similar malicious software.
8.3. Clients agree to use the Website for entertainment purposes only. The Company prohibits copying the Website in full or partially in any form without the prior written consent of the Company.
8.4. Clients confirm that they will not hack, or attempt to hack and/or gain access, or otherwise bypass the Company’s security system. If the Company suspects an attempt to hack, gain access to, or otherwise bypass the security system or software, the Company reserves the right to immediately terminate Client access to the Website services and/or block Client account. The Company is also entitled to report these cases to the relevant authorities.
8.5. The Company shall not be held responsible for any losses incurred by the Client or third parties as a result of malfunction of the information technology tools caused by attacks, viruses, or other detrimental materials when using the Website and/or when downloading materials from the Website, and/or when clicking on the links contained on the Website.
8.6. It is strictly forbidden to sell or transfer accounts between game participants.
8.7. If Clients become aware of possible software errors or defects, they shall agree to refrain from making profit out of this situation. Moreover, the Clients agree to promptly notify the Company of all such software errors or defects. In the event that the user does not fulfil the obligation specified in this Clause, the Company shall have the right to be compensated for all costs associated with this error or defect, including all expenses incurred as a result of this error/defect, as well as for the Client’s failure to notify the Company thereof.
9.1. Clients are entitled to close their account and delete their account credentials at any time by contacting the Company by email at [email protected].
9.2. Prior to receiving account closure confirmation, Clients are responsible for all account activity that occurs before the account has been fully removed by the Company.
9.3. The Company reserves the right to debit Client’s account with commissions or other amounts the Company may owe the Client prior to closing the account.
9.4. In accordance with these Terms and Conditions, if Client’s account is terminated, neither party can have further obligations in relation to each other.
9.5. The Company has the right to immediately delete a Client’s account (including account credentials) without prior notice in the following cases:
9.5.1. Client account is linked to a previously deleted account;
9.5.2. Client account is linked to an existing blocked account. This entitles the Company to close the account irrespective of how it was linked to blocked accounts, as well as to block the credentials of these accounts. Except as specified in these Terms and Conditions, Client’s account balance will be refunded to within the specified period of time at Client’s request after the amounts that the Client must return to the Company have been cleared;
9.5.3. Client attempts to hack the system or participate in a collusion;
9.5.4. Client has intervened with or otherwise manipulated the Website software;
9.5.5. Client uses their account for purposes deemed unlawful pursuant to the legislation in effect, for example accessing the Website from a country where gambling is prohibited.
9.5.6. Client posts abusive or offensive information on the Website.
10.1. The Company reserves the right, at its discretion and at any time, to alter or supplement the services offered on the Website as part of the Website update, and to stop and/or modify games or gaming events offered via the Website.
11.1. In the event of a system failure or an error in a game (deviation from the normal game logic, etc.), the Company shall take all measures to rectify the situation as soon as possible, but the Company shall not be held responsible for all components and software, malfunctions, interruptions, or losses of Internet connection, or for all other technical errors that may limit the Client’s access to the Website or prevent the Client from playing uninterruptedly.
12.1. When using the Website services, the Client may experience situations when bets are not accepted or are accepted in error by the Company, or when payments are processed erroneously by the Company (for example, game betting conditions are set incorrectly due to an error, omission of information, computer failure or Company’s error in calculating the number of payable winnings/refunds, including due to the incorrect manual or automatic data entry).
12.2. The Company reserves the right to limit or cancel a bet at its sole discretion.
12.3. If Client has spent the funds credited with their account or otherwise provided to them by mistake on betting or gaming, the Company shall be entitled to cancel the bets and/or winnings that the Company might receive using this money. If the Client has already been paid the money for these bets or games, the credited amounts shall be deemed to have been transmitted to the Client in trust, and the Client shall immediately return them per the Company’s request.
12.4. Neither the Company’s employees or agents, nor those of its partners or suppliers shall bear responsibility for all losses, including the loss of winnings, that occurred as a result of the Client’s or the Company’s error.
12.5. The Company, its directors, employees, partners, and service providers:
12.5.1. do not guarantee that the software and the Website will always work error-free;
12.5.2. do not guarantee that the Website and/or games will be accessible at all times without interruptions;
12.5.3. shall not be liable for all losses, costs, expenses, or damages, whether direct or indirect, incidental or otherwise, arising in connection with Client’s use of the Website or Client’s gaming activity.
12.6. The Company, its licensees, distributors, wholesalers, subsidiaries, affiliates, employees, and directors shall not be held responsible for all losses or damages that may occur as a result of interception or misuse of information transmitted via the Internet.
13.1. The Website operation shall be subject to the Terms and Conditions posted thereon. The Company does not provide warranties regarding the Website or its services and waives its liability (to the extent allowed by law) with respect to all implied warranties.
13.2. The Company furnishes the Client with the right to use the Website services, and the Client guarantees, confirms, undertakes and agrees that:
13.2.1. They will use the Website services willingly, freely, conscientiously and at their own risk.
13.2.2. They are the fully authorized owner of the monies on their account. The information that the Client provides to the Company at the time of registration and/or subsequently, including in relation to any transaction that requires the depositing of funds, is true, up-to-date, exact and corresponds to the name on the credit/debit card(s) or other payment methods used to deposit to and withdraw funds from the Client’s account.
13.3. The Client understands and acknowledges that Client may lose money while using the Website services and that the Client bears liability for this. Client cannot make claims against the Company that are related to losses, disadvantages or expenses that the Client may incur.
13.4. Client understands the general methods, rules and procedures for the provision of services and playing of games on the Website and on the Internet. Client also understands that they are responsible for ensuring that bets made on games are accurate. Client undertakes not to engage in behaviour that damages the reputation of the Company.
13.5. Client agrees to fully exempt the Company, its directors, employees, and service providers from all losses, costs, expenses, claims, and liabilities, which may arise in any way in connection with Client’s use of the Website or gaming activity. The Company shall not be held responsible for all possible losses, both financial and reputational, which may result from the use of contracts, illegal acts, negligence, damages, or losses, including but not limited to the loss of data, income, and reputation, as well as for the losses that cannot be foreseen. The Company shall not be held responsible for the contents of Internet resources that can be accessed via the Website.
13.6. Gambling on the Website is intended for entertainment purposes only. Before a Client starts playing, Client needs to accept that gaming is not to be considered as a source of income or as a way of settling financial debts. When playing, Client needs to keep track of the time and the amount of money spent in the Website per day. Client can do so in your Player’s personal account.
13.7. If needed, Client can set money spending limits in account (in addition to other restrictions, e.g. “Deposit“, “Loss“, “Bet“, “Self-Limitation“, and “Self-Exclusion“). In order to do so, Client needs to contact support service at [email protected] and communicate to the Company the decision to refrain from gambling on the Website during a certain period of time. The Company shall take all measures to block Client’s access to the Website, and Client will stop receiving promotional materials from the Company. Clients can contact the following organizations for advice and support: Gamblers Anonymous, GamCare, Gambling Therapy.
14.1. If Client violates these Terms and Conditions, they shall be obliged to compensate the Company for all claims, debts, costs (including attorney’s fees), and other expenses that may occur as a result of this violation.
14.2. Client undertakes to indemnify, defend the interests of the Company, and protect its partners and their companies, as well as their officers, directors, and employees, against all claims, demands, liabilities, damages, costs, and expenses, including legal costs and other expenses, incurred as a result of:
14.2.1. Client’s failure to comply with these Terms and Conditions.
14.2.2. Client’s violation of law or the rights of third parties.
14.2.3. Use of Client’s account by third parties irrespective of whether this use was authorized by Client or not.
14.2.4. Receiving winnings in a similar way.
14.3. If Client violates these Terms and Conditions, the Company is entitled (but not obliged) to:
14.3.1. Send the Client a notification (using Client’s contact details) of the violation and urge the Client to stop violating these Terms;
14.3.2. Suspend Client’s account, thus disabling the Client from making bets or playing on the Website.
14.3.3. Block Client’s account with or without prior notice.
14.3.4. Debit Client’s account with the amount of the payouts, bonuses, or winnings that have been credited to the Client as a result of a serious violation.
14.3.5. delete username and password if Client disregards any of the provisions of these Terms.
15.1 The Website contents are subject to copyright and other proprietary rights that are owned by the Company or used under license by third party copyright holders. The materials on the Website may only be downloaded onto one personal computer and may only be printed out for personal and non-commercial use.
15.2 Client understands that the use of the Website does not grant Client any rights to the intellectual property (for example, copyrights, know-how, or trademarks) owned by the Company or by a third party.
15.3 The trade names, trademarks, logos, and/or other materials posted on the Website cannot be used or reproduced under any circumstances.
15.4 Client shall be held responsible for all damages, costs, or expenses incurred as a result of carrying out prohibited activities. If Client becomes aware of the fact that such activity has been carried out by other persons, Client should immediately inform the Company thereof, and assist in the investigation based on the information that Client shall provide.
16.1 If some of the provisions of these Terms become invalid, illegal, or lose legal force, these provisions shall be taken out of the context of the remaining provisions, conditions, and formulations that will, in their turn, remain effective as set forth by law. In this case, those provisions of the Terms that have been rendered invalid or unenforceable must be altered pursuant to the applicable law in order to convey the original objectives as accurately as possible.
17.1 The Company shall not be responsible for a failure or delay in the performance of its obligations under these Terms as a result of force majeure, including natural disasters, war, civil unrest, interruptions in public communication networks or services, industrial disputes, DDoS attacks, and similar Internet attacks that can produce adverse effects (“Force Majeure“).
17.2 The Company’s activities shall be suspended for the duration of the Force Majeure circumstances. During this period, the performance of the Company’s obligations will be subject to delay. The Company will take all possible measures to mitigate the effects of the Force Majeure and/or undertake to attempt to fulfil our obligations despite the Force Majeure.
18.1 These Terms shall be governed by and construed in accordance with the law of Curacao. The Client understands that the courts of Curacao have the exclusive (single) right of jurisdiction when settling all disputes (including compensation claims and counterclaims) that may arise in connection with the emergence, lawfulness, results, interpretations, or effects of the legal relations established by these Terms or arising therefrom.